Introduction

Welcome to your new adventure at TheDPFdelete! By deciding to explore our site at thedpfdelete.com, you’re stepping into a relationship governed by the rules outlined below. These Terms of Service dictate your use of our site and our array of products and services. Committing to our services by continued use implies your acceptance of these terms, along with any additional policies we reference. Should you disagree with any of the stipulations, we must regretfully ask that you refrain from using our site.

Eligibility

Engagement with our Site is exclusively reserved for those who have reached the legal age of majority within their residing area. By accepting these Terms, you affirm your legal age and your ability to engage in binding agreements.

Account Registration and Security

Accuracy of your account information is critical; inaccuracies may violate our Terms of Use and result in immediate account deactivation. Keeping your account information confidential is important.

Modifications to the Terms

At our discretion, we may modify these Terms. Significant alterations will be announced to you through email or site notifications at least 30 days before becoming effective.

General Conditions

We reserve the exclusive right to refuse service at any moment, to anyone, for any reason we deem fit. Our site prioritizes data security, implementing encryption during data transfers across networks and adjusting to the demands of various networking devices and standards.

Product Information

The details and pricing of our products are fluid and subject to adjustments without prior notice, strictly at our discretion. All our products consistently meet the quality standards of both Canadian and U.S. regulations. Note that any product may be discontinued based on our strategic decisions.

Purchase Conditions

Agreeing to make a purchase on our site implies your acceptance of our outlined pricing and payment terms. Confirmation of transactions will be communicated via email, and sales taxes, along with any necessary cross-border customs duties, will be calculated as mandated by law.

Return and Refund Policy

We provide a detailed guide for returning or exchanging items, which is crafted in strict adherence to the consumer protection laws prevalent in Canada and the U.S. This guide is accessible for review on our website.

User Responsibilities

You commit to not using our site or its content for unlawful activities, not to encourage illegal acts among others, and to comply with all applicable laws and regulations—local, state, federal, and international.

Intellectual Property Rights

The content present on our site—including texts, graphics, logos, images, and software—is owned by TheDPFdelete or its suppliers and protected by copyright laws that span both Canada and internationally.

Third-Party Links & Tools

Our site contains links to third-party websites, which we do not endorse and do not control. We make no representations or warranties regarding these external links.

Personal Information

Your personal information is protected by our Privacy Policy, which complies with Canadian and U.S. laws.

Errors, Inaccuracies, and Omissions

Our site may sometimes have mistakes in the descriptions, prices, and availability of products. We can correct these mistakes and update the information at any time.

Disclaimer of Warranties; Limitation of Liability

We strive to provide a service that is uninterrupted, secure, and error-free; however, we cannot guarantee such perfection. We are committed to ensuring the reliability and security of our services to the best of our ability.

Marketing Communications

By providing your contact information, including email address and phone number, you consent to receive promotional emails, SMS messages, and other marketing communications from TheDPFdelete. These communications will contain information about our products, services, and special offers. You can opt out of these communications at any time by replying STOP to email or SMS messages. Your privacy is important to us, and we comply with all applicable privacy laws and regulations.

Indemnification

By using our site, you agree to indemnify and hold TheDPFdelete and its associated entities harmless against any claims or demands, including legal fees, that may arise from your use of our site.

Termination

The obligations and liabilities incurred before the termination of this agreement will persist beyond the termination for all purposes.

Governing Law

These Terms are governed by and construed in accordance with the laws of British Columbia, Canada.

Contact Information

For any questions or concerns about these Terms, please contact us at info@thedpfdelete.com.

At TheDPFDelete, we recognize how crucial timely delivery is for our customers who are eager to enhance their vehicles with performance parts. Our commitment to expedited shipping is designed to ensure a smooth and efficient delivery process. We strive to dispatch all orders within two business days, though it’s important to remember that shipping times may occasionally be influenced by external factors.

Estimated Delivery Times

Get ready for a streamlined upgrade experience! Here’s what you can expect:

• DPF Delete Tuners: Lightning-fast, arriving within just 3-4 days after your purchase to kickstart your performance boost.
• Delete Pipes and Exhausts: Following closely, delivered in 5-6 days after ordering to enhance your setup.
• EGR Delete Kits: Right on time, arriving on the 5th day to complete your upgrade.

Please note that these delivery times are estimates and may vary due to unforeseen circumstances. Each item is shipped by a different postal service, ensuring timely arrivals.

Factors Influencing Delivery Timelines:

• Weather Conditions: Our swift and efficient order processing might be impacted by adverse weather conditions such as rain, snow, or sleet. Rest assured, we’ll make every effort to navigate these challenges and minimize any potential delays.
• Holiday Schedules: Please note that our shipping center observes holidays and will be closed during these times. Shipping will resume on the next business day. Peak holiday seasons might introduce delays, but we promise to keep you updated and expedite your order’s delivery whenever possible.
• Staffing Levels: While we pride ourselves on our exceptional team, unforeseen events can sometimes affect our staffing, potentially leading to slight delays. We are committed to quickly addressing these issues to uphold our high service standards.
• Direct Shipments from Manufacturers: Some exhaust systems and additional items available at our shop may be shipped directly from the manufacturer, which could extend delivery times to 3-6 weeks. We are dedicated to leveraging every available resource to ensure your performance parts reach you as swiftly as possible.

We genuinely appreciate your patience and understanding should we face any unexpected hurdles along the way.

Our Commitment:

Thank you for choosing TheDPFDelete. Our enthusiasm for performance vehicles drives our dedication to providing exceptional customer service, including doing everything in our power to ensure your order arrives on time and as expected. If you have any questions about your order or our shipping policy, please don’t hesitate to reach out. Our team is here to assist and ensure your experience with us is nothing short of excellent.